FREE SHIPPING ON ORDERS ABOVE $100

Standard shipping: All our products are shipped via Australia Post at a flat rate of $8 for all orders under $100. We offer FREE SHIPPING for all orders above $100. Your towel will be packed and posted within 48 hours of receiving your order. We are shipping out of our Sydney warehouse and delivery times depend on your location (visit Australia Post website for estimated delivery time. We currently provide tracking numbers only on request.

 

Expedited shipping: We are currently working on adding international shipping options in the e-shop. In the meantime, please contact us via email or phone to arrange expedited shipping.   

 

International shipping: We are currently working on adding international shipping options in the e-shop. In the meantime, please contact us via email to arrange international shipping.   

SHIPPING

What is Turkish Cotton?

Turkish cotton is premium cotton that has extra long fibers. Using longer fiber cotton in spinning yarn means fewer joins. Fewer joins results in stronger and smoother cotton threads. This results in a both good absorption and drying properties as well as compact and light nature. ​

 

Where are our cotton products made?

 

Our products are produced in Buldan, in the Denizli province in Turkey. The district of Buldan is famous for its ancient craft of weaving which is dating back to the 14th century. It has changed little over the ages, offering a rare glimpse into the past. Buldan was once located on a major trade route and produced gorgeous fabrics that were used to make shawls and kaftans for sultans of Ottoman Empire. Some of these can be seen in Topkapi Palace in Istanbul.


Explore our Product section for more details.

 

What is Peshtemal?

 

The pestemal (pesh-te-mal) is a Turkish word for a flat woven fabric that is traditionally used in the hamam (or Turkish Bath) as a towel. The pestemal is a large thin and highly absorbent towel which were historically used in Turkey as part of the Turkish bath ritual. 

Explore our Product section for more details.

FREQUENT QUESTIONS

PRODUCT CARE

Turkish Cotton

Washing: Cold or warm (40°C) machine wash with laundry detergent. Fabric softeners are not recommended as they contain silicon which reduces absorbency. Cotton is a natural fiber and new towels will shed some loose fibers, so don't panic as this is normal. 

 

Softness & Absorbency:  The cotton will become softer after repeated washing cycles, however, residue from detergents or fabric softeners may cause the cotton products to decrease in softness and/or absorbency. To soften cotton and to restore absorbency, wash the cotton with one cup of vinegar instead of detergent again after the regular washing cycle,This will remove any residue soap from the fabric and restore its original properties.

Drying: Machine drying is not recommended (if no other option only at low heat, as high heat can damage the integrity of cotton).

Ironing: Cotton can be ironed on a medium setting (150°C). Higher temperatures may damage the cotton fibers of the towel, impacting longevity and softness.

Loose or pulled threads: As the cotton products are woven, a loose or pulled threads will not cause the fabric to unravel the towel. To fix the fabric, simply cut off the pulled loop with a pair of scissors.

Unraveled tassels: The tassels on our products are hand-knotted and may become unraveled over time.. This will not affect the durability of your towel and unraveled tassels can be easily re-tied. 

Cashmere

Washing: Cashmere is very delicate and should be only hand washed or dry-cleaned to avoid damaging the fabric. When hand washing, use only small amount of delicate detergent (or even baby shampoo) and use only lukewarm water. Don't rub, wring or twist the fabric while washing, instead just gently squeeze the water through the fibre. When rinsing, use the same temperature water as you used to wash.

Drying: If hand washed, air-dry naturally on a flat surface (to avoid the weight of the water stretching when hanging) and keep away from any sources of heat like radiators or direct sun.

Ironing: To de-crease, iron inside-out on the lowest heat setting using a damp cloth between the cashmere and the iron, keeping it moving. Or, if you can, steam it using a hand-held steamer.

De-pilling: It's likely that any well-worn item of cashmere will have fallen victim to pilling. This is not a symptom of inferior quality, but rather an inevitable consequence of the careful processing of this fine fiber. The pilling can easily be removed using de-bobbling comb.

We use PayPal as our main payment option which allows you to use either your PayPal account or pay with your credit or debit card directly. 

PAYMENT OPTIONS

SHIPPING

RETURNS

Returns or replacements: If you are not happy with your product or would like to exchange it, you can request a refund or replacement within 30 days of purchase. To get a full refund, the item has to be unused and in the same condition that you received it. It must also be in the original packaging. You will be responsible for the shipping costs. 

 

Faulty or damaged products: If you find your product faulty or damaged, we will replace it free of charge. Please email us a description and picture (if possible) of the fault and we will let you know about the next steps. 

Ultra absorbent

-

Dry yourself off
in one go  

-

Quality cotton is known for its high water absorption

Fast drying
-

Use your towel again and again
-
Cloth thinness and structure allow rapid evaporation 

Easy care

-

Wash in the washing machine whenever required

-

Cotton is durable and even gets softer after washing

Compact & light

-

Take it with you wherever you go

-

Turkish cotton has longer threads which means fewer joins and thinner towels

Sand-free

-

Quickly shake out sand and leave the sand on the beach

-

Fewer thread layers and joins do not trap sand

What are the benefits of Turkish Towels?